Kitchener2019-03-14T18:41:34+00:00

Kitchener Freight Management Programs

As your Kitchener business continues to grow, managing shipping and logistics can become a mountain of a job. Instead of focusing on continuing to grow your business, you’re forced to contend with day to day shipping operations that drain your time and stifle growth.

At Doncan Supply Chain, we can handle all of your freight concerns so you can instead focus on running and growing your business. If you’ve considered working with a freight management service in the past, let us show you what we can do to simplify your business and reduce expenses today.

Specific Loads

Here at Doncan Supply Chain, one of our strengths lies with our ability to handle a diverse range of different loads. Each of our customers has different needs, and it’s our mission to provide them each with the same level of care and service, regardless of what they’re shipping.

We’re carrier qualified to handle many types of specific loads, including:

  • Sensitive robotics machinery and electrical transformers
  • Commercial goods, raw and finished plastic goods
  • Hazardous goods
  • Temperature sensitive goods
  • Flatbed and oversized shipments which require special handling
How do I ship freight to/from the USA?2019-04-04T13:15:48+00:00

Let Doncan supply you with full cross-border transportation services. Our Carriers will work with your Customs Broker to get you freight across the border quickly and safely.

Where can I find a full service Shipping option?2019-04-04T13:20:03+00:00

If you are looking for a single source shipping solution, Doncan and its partners can set you up with a full freight management package, including courier, LTL and Truckload services.

Can I outsource my traffic department?2019-04-04T13:20:33+00:00

It is always best to have on location traffic personnel, but if the size of your company does not justify that expense, your traffic operation could be managed solely through Doncan’s dispatch.

Where can I find help with shipping my goods?2019-04-04T13:21:08+00:00

We can provide information and services on how to ship your goods, including suggestions on how to package your freight, shipping schedules, and document preparation.

Can you offer advice on how to package my freight?2019-04-04T13:22:26+00:00

Doncan can provide you with tips on how to package your freight securely and economically, including putting you in touch with a pallet and crate manufacturer.

What if I need guaranteed or expedite service options?2019-04-04T13:39:29+00:00

That’s no problem at all. There is a truck for every shipment no matter the size or urgency. Let Doncan find it for you.

Can I set up a regular daily pickup?2019-04-04T13:40:20+00:00

Many of Doncan’s carrier provide regular pickup service including daily route’s and drop trailers if needed.

Can someone guide me through customs clearance?2019-04-04T13:56:49+00:00

We have many contacts in the field of Customs Brokerage and would be happy to put you in touch with a Doncan approved customs partner.

Where can I find the required shipping documents?2019-04-04T14:10:14+00:00

Whether it’s as simple as a Bill of Lading, or if you need a Customs Invoice or NAFTA declaration, Doncan can provide you with the required documents so you can complete the proper shipping forms.

What is required to become a Doncan Carrier?2019-04-05T19:29:45+00:00

Send your carrier package including reference’s and latest Insurance forms to accounts@doncan.com and that will get the ball rolling.

What Kind of Equipment are you looking to hire?2019-04-04T14:17:15+00:00

Doncan’s customers are from all industries with various requirements and needs. We are always looking to expand our portfolio of shipping options.

Where can I send my availability broadcast?2019-04-04T14:22:51+00:00

Please kindly contact Doncan prior to subscribing our contacts to your truck availability broadcasts.

How is the load information sent to the carrier?2019-04-04T14:23:42+00:00

A legal document known as a Load Tender is submitted to the carrier and forms a binding agreement to handle the shipment in the way set forth in our terms and conditions.

How/When do we get Paid?2019-04-04T14:26:00+00:00

Payments to Doncan Carriers are mailed every Monday, four weeks after the receipt of the invoice.

Is Quick-Pay available?2019-04-04T14:28:47+00:00

Yes it is! The following options are available: Upon POD 10%, One week 5%, two weeks 3%

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